Protect your trip, your flights and your money: a 10-minute checklist
Most trip disasters are expensive because nobody planned for them, not because they were unavoidable. Ten minutes before you book and before you leave can protect the money you spend and the vacation itself.
When you book
- Use the 24-hour rule. For flights to, from or within the U.S. booked at least 7 days before departure, airlines must let you cancel within 24 hours of booking without a penalty, or hold the fare for 24 hours. If you find a better price or change your mind, you have a free day to fix it.
- Pay with a credit card, not a debit card. Under the Fair Credit Billing Act you can dispute a charge for services you paid for and didn't receive, and many cards add trip cancellation, delay or rental car coverage when you pay with them. Debit cards generally give you less protection.
- Read the refund terms for the hotel, tour and rental car before you pay. "Non-refundable" is often only slightly cheaper than "free cancellation".
- Keep every confirmation in one email folder or one note on your phone.
Travel insurance: buy it early, not late
If you're going to insure the trip, buy soon after your first trip payment. Many policies only include a waiver for pre-existing medical conditions, or allow "cancel for any reason" cover, if you buy within a short window after that first deposit, often 14 to 21 days. Check what your credit card already includes so you don't pay twice.
If you're traveling abroad and rely on Original Medicare, remember it generally does not cover care outside the U.S. Travel medical and evacuation cover matter most here. Our travel insurance guide explains each part.
Protecting your flights
- Know your rights before you need them. If a U.S. flight is cancelled or delayed 3+ hours (6+ international) and you choose not to fly, you're owed a cash refund, not a voucher. On many European flights you can also be owed up to €600 per passenger. Details in our flight rights guide.
- Choose longer connections for important trips; a missed connection is the most common way a small delay becomes a lost day.
- Take the first flight of the day when it matters. Delays build as the day goes on.
- Turn on the airline app's alerts so you hear about changes before the gate agent announces them.
Before you leave home
- Passport: many countries require it to be valid for 6 months beyond your travel dates. Check now; renewals take time.
- Copies: save a photo of your passport, license, insurance card and the front of your cards in a secure place you can reach from any phone.
- Tell your bank and card company where you're going, or check that travel alerts are on in the app, so your card isn't frozen abroad.
- Traveling abroad? Enroll in the U.S. State Department's free Smart Traveler Enrollment Program (STEP) so the nearest embassy can reach you in an emergency.
- Write down one emergency number for your insurer and your card company, on paper, not only in your phone.
Harbor members have one number for the whole trip. The trip rescue desk answers day or night for a cancelled flight, a lost passport or lost luggage, and travel insurance from a licensed partner sits right inside the member portal.